Reporting Concerns

If you are concerned about a child's welfare or worried they are being abused, you can make a referral.

Please contact Contact Advice Assessment Service (CAAS) within working hours on 01635 503090 for a member of staff to deal with your concern, alternatively e-mail child@westberks.gov.uk.

Children's Services Out of Hours Emergency Duty Service (EDS) are available when the West Berkshire Council offices are closed if there is an emergency safeguarding concern. This includes evenings, 24 hours on weekends and bank holidays. Please contact EDS by telephone 01344 351999 or e-mail edt@bracknell-forest.gov.uk.

The Concerned about a child in West Berkshire webpage can also be used to share information with your local office.

If you are unsure the Pan Berks Procedures Manual will be able to help guide you or the Threshold Criteria which tells you which types of services a family may need to get support.

Alternatively you can call ChildLine for advice on 0800 1111 or email them by visiting www.childline.org.uk